Privacy Policy

Last Updated: January 12, 2025

We at Viktor Jamrich Enterprises s.r.o. ("we," "our," or "us") respect your privacy and are committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

Viktor Jamrich Enterprises s.r.o.
Business Address: 10, 914 43 Dolná Poruba, Slovakia
Responsible Person: Viktor Jamrich
Contact Email: admin@getremoted.eu
Phone Number: +421 940 641 765

2. What Personal Data We Collect

  • Name
  • Email address
  • Phone number
  • IP address (for leads)

3. How We Collect Personal Data

  • Forms on our website
  • WhatsApp chat
  • Phone calls or video calls
  • Paid advertisements

4. Third-Party Services We Use

  • Mailchimp: For email marketing and communications.
  • WordPress (self-hosted): Our website is hosted in the Czech Republic.
  • Zapier: For task automation and integration between our services.
  • SMSAPI: For sending text messages to our users.
  • Smartlook: For website analytics and session recording.
  • Smartsupp: For live chat support on our website.
  • Google Ads Tracking Pixel: For marketing and remarketing purposes.

5. Legal Basis for Processing

  • Consent: For marketing communications and advertisements.
  • Performance of a Contract: For requests to schedule a call or demo. We process your personal data to contact you and provide the requested information or service.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  1. Right to Access: You can request access to the personal data we hold about you.
  2. Right to Rectification: You can request corrections to any inaccurate or incomplete data.
  3. Right to Erasure (Right to be Forgotten): You can request that we delete your personal data.

To exercise your rights, please contact us at admin@getremoted.eu.

7. Data Retention

We retain personal data collected from leads for 3 years. After this period, the data will be securely deleted.

Customer data retention is not covered by this Privacy Policy and is subject to separate agreements.

8. Cookies

We use cookies to improve your experience on our website. The types of cookies we use include:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytical Cookies: Used for website analytics via Smartlook.
  • Marketing Cookies: Used for advertising and remarketing via Google Ads Tracking Pixel.

You can manage your cookie preferences through your browser settings.

9. Data Transfers Outside the EU

Our website is hosted in the Czech Republic, and we strive to keep all data within the EU. However, some third-party services we use may transfer data outside the EU in accordance with their privacy policies.

10. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

If you have any questions or concerns about this Privacy Policy, please contact us at admin@getremoted.eu or by phone at +421 940 641 765.